Customer Support
Returns & Refunds
Return Policy
We want you to be completely satisfied with your Vantage Heritage purchase. If you're not happy with your order, we accept returns within 7 days of delivery for a full refund or exchange.
Eligibility
To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- In original packaging
- Returned within 7 days of delivery
Non-Returnable Items
- Items marked as final sale
- Items that have been worn, washed, or altered
- Items without original tags
- Gift cards
How to Return
- Contact us via our contact page with your order number
- We will provide you with a return authorization and instructions
- Pack your items securely in the original packaging
- Ship the package to the address provided
Refunds
Once we receive and inspect your return, we will process your refund. Refunds are issued to the original payment method within 5-10 business days. Shipping costs are non-refundable unless the return is due to our error.
Exchanges
If you'd like to exchange an item for a different size or color, please contact us. Exchanges are subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.